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Pinnacle Apex Partners

Privacy policy

Effective October 12, 2026

This policy explains what information Pinnacle Apex Partners, LLC collects through this website and when you contact us, how we use it, who receives it, and the choices you have. It covers pinnacleapexpartners.com, our request form and chat widget, and the emails, calls, and text messages that follow from them.

Who we are

Pinnacle Apex Partners, LLC ("Pinnacle Apex Partners", "we", or "us") operates this website and is responsible for the information described in this policy.

You can reach us at [email protected] or 404-445-6876. Our mailing address is at the end of this policy.

What we collect

We collect what you give us and some details your browser sends when you visit.

Information we collect
Source What we collect Why
Request form Your first and last name, email address, and firm name; how many people work at your firm; your firm's annual revenue, if you give it; the decision you describe; and your answers to the two optional text-message consent boxes To review your request, prepare a written quote and engagement terms, and reply to you
Chat widget Your name, phone number, email address, and message, and your consent to receive replies by text message or email To answer your question
Email and phone Your contact details and anything you choose to tell us To reply and to keep a record of the conversation
Records you send during an engagement The records listed in your information request Only for your diagnostic, as your engagement terms set out
Website visits Pages viewed, browser and device details, IP address, and cookie identifiers To run the website and the chat widget, to count visits, and to measure any ads we run (see Cookies and the Meta Pixel below)

If you contact us through another channel, such as a message on social media, we handle what you send in the same way.

Some replies in the chat widget and by text message may be drafted or sent by an automated assistant. The assistant introduces itself as automated, and it will say so if you ask. If you would rather hear from a person, say so and Brandon J. Jones will reply by email.

We use the records you send only for your diagnostic and keep them confidential. Your engagement terms set out how they are stored and what happens to them after the findings are delivered.

Please do not send payment card numbers, bank account details, government ID numbers, or confidential client records through the request form or the chat widget. We do not need them to review a request.

Cookies and the Meta Pixel

Our website platform, GoHighLevel (also known as LeadConnector), uses cookies and similar technology to run the chat widget and forms and to record how a visit reached a form.

Our pages load fonts from Google Fonts. When your browser requests them, Google receives your IP address and basic browser details.

We use the Meta Pixel, a tool from Meta Platforms, Inc., on this website. When a page loads, the pixel tells Meta that the page was visited and sends details such as your IP address, browser information, and Meta cookie identifiers. Meta may link this to a Facebook or Instagram account and use it under its own data policy, including to show ads. We use Meta's reports to count visits and to measure any ads we run on Facebook or Instagram.

How we use information

We use the information we collect to:

  • review your request and send you a written quote and engagement terms
  • reply to your questions by email, phone, or text message
  • carry out an engagement you have accepted in writing
  • keep records of our conversations and engagements
  • run, secure, and improve the website
  • count visits and measure any ads we run
  • meet our legal, tax, and accounting obligations, and protect our rights

We do not sell your personal information.

Text messages

If you give us your mobile number and tick a text-message consent box on our request form or chat widget, Pinnacle Apex Partners, LLC will send you text messages. They reply to your inquiry and follow up on your request, quote, or engagement.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out at any time. You may receive one final message confirming that you have opted out.
  • Reply HELP for help, or contact us at [email protected] or 404-445-6876.
  • Consent to receive text messages is not a condition of purchase.

Mobile information and text-message opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. We share it only with the service providers that send and deliver our messages.

The full text-message terms are in our terms and conditions.

Who we share information with

We share information only as this policy describes:

  • Service providers that work for us. GoHighLevel (LeadConnector) hosts this website and stores form submissions, chat and text conversations, and the related contact records for us. Other providers deliver the website and handle our email and phone service. They may use the information only to provide their services to us.
  • Meta, through the Meta Pixel, as described under Cookies and the Meta Pixel.
  • Google, when your browser loads Google Fonts.
  • Others when the law requires it, or when we need to protect our rights or someone's safety.
  • A buyer or successor, if the business is reorganized, merged, or sold. This policy would continue to apply to your information.

None of the sharing described above includes your mobile number or text-message opt-in data, except with the service providers that send and deliver our messages.

How long we keep information

We keep inquiry records, such as form submissions and conversations, for as long as we need them to reply, to follow up, and to keep business records.

Records from an engagement are kept as your engagement terms set out. We keep some information longer when the law requires it, such as accounting and tax records.

Your choices

  • Text messages: reply STOP to any message.
  • Email: ask us to stop by replying to any email or writing to [email protected], or use the unsubscribe link in any marketing email.
  • Access, correction, or deletion: email [email protected] to ask for a copy of the information we hold about you, or to have it corrected or deleted. We may need to confirm who you are first, and we may keep information the law requires us to keep.
  • Cookies: you can block or delete cookies in your browser settings. If you do, the chat widget may not work.
  • Ads on Facebook and Instagram: you can control how Meta uses this kind of information in your Facebook or Instagram ad settings.

Depending on where you live, you may have other privacy rights. We will honor them as the law requires.

Security

We take reasonable steps to protect the information we hold, and we limit access to it. Our service providers keep their own security controls. No website, email, or messaging system is completely secure, so we cannot guarantee the security of what you send. During an engagement, send records in the way your engagement terms describe.

Children

This website is for businesses. It is not meant for anyone under 18, and we do not knowingly collect information from anyone under 18. If you believe someone under 18 has sent us information, contact us and we will delete it.

Changes to this policy

If we change this policy, we will post the new version on this page with a new effective date. The updated policy applies from that date.

Contact us

For questions about this policy or your information, contact:

Pinnacle Apex Partners, LLC
3348 Peachtree Rd. NE, Suite 700
Atlanta, GA 30326

Email: [email protected]
Phone: 404-445-6876